HANDLING:
As each of our rings are made just for you & we need time to make them. Please read each product thoroughly to make sure you know and agree to the processing time. Our current turnaround time is 1-2 weeks.
INTERNATIONAL SHIPPING:
We warmly recommend that you choose EXPRESS shipping option on the checkout page. They usually deliver to the US in 3 business days.
Shipping Providers: We ship through DHL, DPD, and Slovenian Postal Service . If you want us to ship it via. Express Shipping we will need a phone number to process the shipping label.
Standard Shipping : Slovenian Postal Service with tracking
Express Shipping : DHL (US, Canada), DPD ( Europe)
If you need a rush order, please contact us before placing an order to make sure we can fulfill it. Shipping will cost extra under these circumstances as you will need to purchase a shipping upgrade.
When your order is completed and ready to ship, you will receive an email with tracking info. This email will include a Shipping provider tracking number and a link for you to track your orders progress.
Buyers are responsible for any and all customs and duty fees. As a condition of purchase, customers accept a unique DHL, DPD, Slovenian Postal Service customs form number assigned to the package as proof of shipment and accepts all liability and any other costs imposed by their country.
Delivery Claims: DHL, DPD & Slovenian Postal Service maintains tracking and delivery records for a limited period of time. If we are not contacted while delivery confirmation records are still available from the DHL, DPD & Slovenian Postal Service, your claim will be considered untimely and cannot be acted upon.